Exceptional Moment: Good Catch Award May

Good Catch Award May

Chris Vadeboncoeur (Medical Director), Stephanie Poirier (manager of quality and safety), Jackie Davis (RPN), Ian Hendry (chair of the board).

Our latest Good Catch Award recipient is Jackie Davis, RPN.  Jackie was preparing morning medications for a guest with multiple different meds that parents bring in from home for the admission.  When removing a tablet from one of the bottles, Jackie found a tablet that looked different.  Because Jackie was paying close attention when preparing meds, she caught the incorrect tablet before the guest received the wrong medication – Good Catch Jackie!

Marion Rattray Award – 2024

It is with immense pleasure that we announce this year’s recipient of the Marion Rattray Award of Excellence in Pediatric Palliative Care, Dr. Stephanie van Zanten.

This award, given annually as part of our Hospice Palliative Care Week celebrations, recognizes the outstanding contribution of a Roger Neilson Children’s Hospice / Palliative Care Team staff member who demonstrates the following attributes and is nominated by their peers:

  • Shows creativity in fulfilling the dreams of children facing a life-limiting illness
  • Goes above and beyond in helping to meet the needs of the children and families using Roger Neilson Children’s Hospice services
  • Acts as an advocate for children, families, and pediatric palliative care, and
  • Works collaboratively with their colleagues & helps to promote a positive work environment in the face of grief and loss.


In 2024, we celebrate Dr. Stephanie van Zanten as the well deserving recipient of this award! Here is an excerpt from a nomination:

Dr. Van Zanten’s commitment to our EOL and PSMT kiddos and families goes above and beyond what is expected of her, and her work ethic is incredibly admirable. Her approach is gentle, assertive, collaborative, and above all else: compassionate. Through witnessing the way Dr. Van Zanten engages with families, she has served as a role model for me and helped shape the ways I engage and communicate with families myself. She is incredibly collaborative with the interdisciplinary team as well, and takes into account everyone’s insights and observations. She will always ask for my perspective on a patient or situation, and is diligent in expressing her gratitude after challenging cases. She makes me feel like I’m a valued member of the team and I’m confident others feel the same.

Congratulations Dr. Steph, we are so privileged to work alongside you, to have been supported by you, and to witness your patient advocacy.

Exceptional Moment: Good Catch Award

Good Catch Award

Nahal Yazdani (manager), Megan Wright (executive director), Stephanie Toll (RPN), Ian Hendry (chair of the board), Stephanie Poirier (manager of quality and safety).

At Roger Neilson Children’s Hospice, the nursing team must use the medication administration record (MAR) to obtain specific directions about the administration of medications. Stephanie Toll, RPN, noticed that the guest she cared for had unclear information about seizure rescue medications in the MAR. This could potentially cause a medication error where the timing of medication administration or the dose would be incorrect. She connected with the physician to clarify the order and confirm dosing, thus reducing the likelihood of error. Stephanie embodies our mission at Roger Neilson Children’s Hospice: to meet the unique palliative care needs of newborns, children, youth, and families.  We advocate, advance clinical care, offer family support, and promote research and knowledge sharing. Good Catch, Stephanie!

Exceptional Moment: Oxygen Save

Good Catch Award winner improves oxygen tank management

Attention to detail lets us all breathe easier

A big congratulations to Monica Sevigny RPN, recipient of the Roger Neilson Children’s Hospice Good Catch Award, which celebrates staff interventions that result in safer care for our guests.

Her keen eye and attention to details alerted us to the fact that our supply of full oxygen tanks was running low, which had the potential to delay our guests. Thanks to her intervention, we’ve improved safety and now have a better way to visually monitor and manage our oxygen tanks supply. Great job, Monica!

This is Monica’s second Good Catch Award, having been recognized in 2022 for bringing to light an opportunity to improve our verification of the availability, location, and contents of a tracheotomy emergency kit at the beginning of each shift. This good catch allowed for the development of more rigorous safety checks for emergency kits to support our guests.


Great job, Monica!